
Название: Customer Success for C# Developers Succinctly
Автор: Ed Freitas
Издательство: Syncfusion, Inc.
Год: October 03, 2016
Формат: pdf
Страниц: 97
Размер: 2.3 mb
Язык: english
Happy customers are repeat customers. In Customer Success for C# Developers Succinctly, author Ed Freitas frames software developers as an essential part of providing exemplary customer service, whether they’re part of helpdesk staff or experienced team leaders. By looking at how traditional helpdesks are oriented and the resulting behaviors, Freitas proposes a different approach that transforms customer support from a required, yet often neglected department, to one that can generate recurring and new business for your company.