Название: Artificial Intelligence for HR : Use AI to Support and Develop a Successful Workforce Автор: Ben Eubanks
Издательство: Kogan Page
Год: 2018
Страниц: 241
Язык: английский
Формат: pdf (true), epub
Размер: 11.6 MB
HR professionals need to get to grips with Artificial Intelligence and the way it's changing the world of work. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, Artificial Intelligence (AI) has created a variety of opportunities for the HR function. Artificial Intelligence for HR empowers HR professionals to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice.
This book will help to give you the essential grounding in AI technologies in plain terms, making the conversation as practical as possible and helping you to cut through the marketing language and understand just how a particular system leverages AI to operate. Or, as often happens, you’ll be able to see through the hype and understand when someone might be overinflating the capabilities of their particular system.
I’ve already established my intent to make this book highly practical and actionable for you, which requires a knowledge of application, not just theory. The best way to understand how we arrived at this intersection of artificial intelligence and the human resources profession is to take a step back and look at the logical progression of things over time. AI tools such as machine learning require immense amounts of data – millions of data points – to be successful. Not surprisingly, the business buzzword of recent years has been ‘big data’, which is a foundational underpinning of a system powered by artificial intelligence. Without the improvements in data creation and capture in recent history, there would be no opportunity to utilize AI to drive predictive models. By gathering the necessary amount of data, we can then predict trends, outcomes and more by understanding the variables.
Covering everything from recruitment and retention to employee engagement and learning and development, Artificial Intelligence for HR outlines the value AI can add to HR. It also features discussions on the challenges that can arise from AI and how to deal with them, including data privacy, algorithmic bias and how to develop the skills of a workforce with the rise of automation, robotics and machine learning in order to make it more human, not less. Packed with practical advice, research and case studies from global organizations including Uber, IBM and Unilever, this book will equip HR professionals with the knowledge they need to leverage AI to recruit and develop a successful workforce and help their businesses thrive in the future.
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