Автор: Chrissy LeMaire, Brandon Abshire
Издательство: Manning Publications
Год: 2024
Страниц: 212
Язык: английский
Формат: pdf, epub
Размер: 10.1 MB
Automate and accelerate everyday IT tasks using generative AI!
Read this book, and you may never write another “after incident” report from scratch again! Generative AI for the IT Pro reveals how you can automate dozens of your daily IT tasks with generative AI—including writing email and reports, setting up a chatbot to field helpdesk requests, evaluating disaster recovery plans, and more.
Requirements for this book are simple and even free. While premium AI subscriptions offer more features, starting off with free services like ChatGPT, Google Bard, or Microsoft Copilot will also work. Our primary tool throughout the book is ChatGPT Plus, which we find exceptionally capable and worth the $20/month subscription. Some functionality we use in prompt approaches may be limited to specific services, but there’s usually a workaround. If you’re serious about using the most flexible chatbot with the highest quality output, we recommend giving ChatGPT Plus a try while reading the book (it even comes with DALL-E so you can "draw" pictures!)
Many books deal with the theory, whereas this book deals with practical, hands-on examples that you can immediately apply. In Part I, we lay the groundwork with essential definitions, concepts, and prompts. You’ll get hands-on practice with AI prompt techniques to aid in all AI interactions. In Part II, we’ve packed in relatable examples and strategies, focusing on leveraging AI for tasks like document drafting, communication, and career advancement. As the book progresses to Part III, we cover practical applications in various IT roles: including helpdesk and IT support, database administration, cloud engineering, and everything in between. And for those in management, Part IV offers tailored insights to streamline and enrich your work processes with people and products.
In Generative AI for the IT Pro you’ll learn how to:
Write effective prompts for common IT tasks
Optimize report generation, document handling, and workplace communication
Resolve IT conflicts and crises
Acquire new skills and upgrade your resume
AI for security engineering and systems administration
How many times have you lost an entire day sifting through logs to find a latency issue? AI can do it in seconds! Do you need to update your documentation? Mere moments for AI. Are you writing scripts, upgrading security, and evaluating network designs? AI can handle it—if you know how to use it.
In this hands-on guide, automation experts Brandon Abshire and Chrissy LeMaire show you how AI tools like ChatGPT have made their lives a million times easier, and how it can do the same for you.
about the book
Generative AI for the IT Pro is full of tested, actionable advice for enhancing and accelerating IT tasks using generative AI tools like ChatGPT and Copilot. It lays out dozens of common IT tasks that AI can help with, and provides the prompts and problem formulation methods that will deliver the best results. You’ll learn how AI can assist with root cause analysis, disaster recovery planning, effective sysadmin scripting, and even writing professional emails when you’re too furious to be nice! By the time you’re finished, you’ll know exactly how to save massive amounts of time and keep yourself competitive in the IT workplace.
about the reader
For IT support workers, sysadmins, database administrators, technical managers, and security pros who want to make their lives easier with generative AI. No previous AI experience required.
about the authors
Chrissy LeMaire is a dual Microsoft MVP and GitHub Star, the creator of dbatools, and author of the Manning book Learn dbatools in a Month of Lunches. Brandon Abshire is the technical manager of the Epic Systems and Database Administration teams at Cedars-Sinai in Los Angeles, California.
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